IntoSport

Specialist insurance for coaches, clubs and organisations

Sports insurance for coaches, clubs and organisations underwritten by Hiscox

Frequently asked questions

IntoSport provide a specialist product designed specifically for sports insurance. We provide sports insurance cover for a wide range of activities, from Airsoft Referees to Zorbing Clubs and many activities’ in between. So if you need football referee insurance, you referee Hockey, or you are a Badminton Club and need sports insurance cover, please let us provide you with quote, you can do it all quickly and easily online. If you decide you want to purchase, you can take out your sports insurance right now, we will send you your documents by email, after taking secure payment.

Below you will find a comprehensive list of who can apply and here are some top level categories that may fit your business or requirements for insurance.

  • School sports coaches
  • Multi sports coaches insurance
  • Key stage Coaches insurance
  • Insurance abuse cover
  • Umpires liability insurance
  • Referees liability insurance
  • Roller derby insurance
  • Fitness class instructors insurance
  • Sports coach protection
  • Hockey Personal Injury Sports accident insurance
  • Sports accident insurance

We've collected the most asked questions together and answered them all in one page. Click any of the questions below to jump to the answer.

If you can't find your question in this list, please feel free to contact us.

  • Who can apply for the insurance product?

    IntoSport provide a specialist product designed specifically for sports insurance. We provide sports insurance cover for a wide range of activities, from Airsoft Referees to Zorbing Clubs and many activities’ in between. So if you need football referee insurance, you referee Hockey, or you are a Badminton Club and need sports insurance cover, please let us provide you with quote, you can do it all quickly and easily online. If you decide you want to purchase, you can take out your sports insurance right now, we will send you your documents by email, after taking secure payment.

    Coaches

    • athletics
    • aerobics
    • aqua zumba
    • archery
    • artistic skating
    • ballet
    • baseball
    • basketball
    • body combat (non-contact)
    • camogie
    • canoeing
    • cricket
    • dance
    • dodgeball
    • dragon boat racing
    • fencing
    • flag football
    • floorball
    • football
    • futsal
    • goalball
    • handball
    • hockey
    • indoor skydiving
    • hurling
    • inline puck hockey
    • kettleball
    • korfball
    • kwik cricket
    • lacrosse
    • mini fencing
    • modern pentathlon
    • multisports
    • non-contact boxing
    • octopush
    • puck hockey(Roller)
    • rounders
    • rowing
    • sailing
    • shinty
    • skateboarding
    • softball
    • speeds kating
    • squash
    • stoolball
    • table tennis
    • tag rugby
    • tchoukball
    • tennis
    • triathlon
    • uni hoc
    • volleyball
    • water aerobics
    • waterpolo
    • wheelchair basketball
    • yoga
    • zumba

    Clubs

    • athletics
    • angling
    • archery
    • arm wrestling
    • ballet
    • baseball
    • badminton
    • basketball
    • bicycle polo
    • BMXing
    • bushcraft
    • camogie
    • canoeing
    • chess
    • curling
    • crazy catch
    • cricket
    • croquet
    • cross country skiing
    • cycling
    • dance
    • darts
    • disability sports
    • dodgeball
    • dragon boat racing
    • fell running
    • fencing
    • fishing
    • fives
    • flag football
    • floorball
    • football
    • futsal
    • goalball
    • golf
    • handball
    • hill running
    • indoor sky diving
    • hurling
    • ice skating
    • indoor climbing
    • inline puck hockey
    • inline skating
    • kayaking
    • kettleball
    • korfball
    • kwik cricket
    • lacrosse
    • land sailing
    • lifeguarding
    • lifesaving
    • majorette
    • martial arts movement
    • mini fencing
    • modern pentathlon
    • multisports
    • octopush
    • puck hockey (Roller)
    • racketball
    • rafting
    • roller skating
    • rounders
    • rowing
    • sailing
    • shinty
    • shooting instructor
    • skateboarding
    • snooker & pool
    • softball
    • speed skating
    • squash
    • stand up paddle boarding
    • stoolball
    • surfcasting
    • surf life saving
    • table tennis
    • tag rugby
    • tchoukball
    • tennis
    • tai-chi
    • tri golf
    • triathlon
    • uni hoc
    • volleyball
    • water polo
    • wheelchair basketball
    • zorbing
    • zumba

    Associations

    • athletics
    • airsoft
    • angling
    • arm wrestling
    • ballet
    • baseball
    • badminton
    • basketball
    • bicycle polo
    • BMXing
    • bushcraft
    • camogie
    • canoeing
    • chess
    • curling
    • crazy catch
    • cricket
    • croquet
    • cross country skiing
    • cycling
    • dance
    • darts
    • dodgeball
    • dragon boat racing
    • disability sports
    • fell running
    • fencing
    • fishing
    • fives
    • flag football
    • floorball
    • football
    • futsal
    • goalball
    • golf
    • handball
    • hill running
    • hockey
    • indoor sky diving
    • hurling
    • ice skating
    • indoor climbing
    • inline puck hockey
    • inline skatin
    • kayaking
    • kettleball
    • korfball
    • kwik cricket
    • lacrosse
    • land sailing
    • lifeguarding
    • lifesaving
    • majorette
    • martial arts movement
    • mini fencing
    • modern pentathlon
    • multisports
    • octopush
    • puck hockey (roller)
    • racketball
    • rafting
    • roller skating
    • rounders
    • rowing
    • sailing
    • shinty
    • shooting instructor
    • skateboarding
    • snooker & pool
    • softball
    • squash
    • speed skating
    • stand up paddle boarding
    • stoolball
    • surf casting
    • surf life saving
    • table tennis
    • tag rugby
    • tai-chi
    • tennis
    • tchoukball
    • tri golf
    • triathlon
    • uni hoc
    • volleyball
    • waterpolo
    • wheelchair basketball
    • yoga

    Referee

    • airsoft
    • aquathlon
    • artistic skating
    • badminton
    • basketball
    • bicycle polo
    • cricket
    • croquet
    • dodgeball
    • dragon boat racing
    • fencing
    • fishing
    • flag football
    • floorball
    • football
    • futsal
    • goalball
    • handball
    • hockey
    • indoor skydiving
    • hurling
    • inline puck hockey
    • kettleball
    • korfball
    • kwik cricket
    • lacrosse
    • modern pentathlon
    • multisports
    • octopush
    • puck hockey (roller)
    • rounders
    • rowing
    • sailing
    • shinty
    • skateboarding
    • snooker & pool
    • softball
    • squash
    • stoolball
    • surfcasting
    • table tennis
    • tag rugby
    • tchoukball
    • tennis
    • triathlon
    • unihoc
    • volleyball
    • waterpolo
    • wheelchair basketball
  • What insurance products do you offer?

    The IntoSport Insurance policy is specifically designed for sports trainers, coaches, clubs, societies and associations.

    The IntoSport policy includes public and products liability cover as standard and you can choose to combine the following covers to create a tailored package suitable for you: professional indemnity insurance, employer’s liability, property damage insurance, legal expenses insurance, personal accident insurance and directors' and officers' liability insurance.

  • How do I pay for the insurance policy?

    Where you purchase an annual IntoSport Insurance policy, you can opt to pay the premium in full either by Direct Debit or credit or debit card, on an annual basis.

  • What is Insurance Premium Tax?

    Insurance Premium Tax is an additional tax on general insurance premiums. While you pay VAT on regular goods, Insurance Premium Tax is paid on insurance. The premium quotation you receive includes Insurance Premium Tax at a 12% rate.

  • What is an excess when talking about insurance?

    This is the amount you have to pay towards each agreed claim. The excess for each cover section of your policy will be clearly shown on your policy schedule.

  • When does the insurance policy and cover start?

    The policy will begin on the day you have requested it to start and will continue for a period of 12 months. You will be required to renew your policy at each anniversary, providing payment for the next period of insurance.

  • How will I receive my insurance policy documents?

    TYour policy documents will be emailed to you immediately after you have completed your online purchase. If you do not receive your policy documents then you can retrieve these via the Members area.

  • How does the insurance renewals process work?

    The policy will be on an annual basis which means that you will need to renew your policy each year. You will be able to do this simply by logging in to the Members area of the website and paying the premium for the new policy period. You must ensure that you tell us of any changes to your activities as described in your insurance policy as this may affect your cover.

  • What if I want to amend my insurance policy?

    If you want to amend your policy, you will simply need to log in to the Members area of the website in order to make the appropriate change, however you may be required to contact us for certain changes- this will be made clear to you when making your request.

  • What if I want to cancel my insurance policy?

    If you wish to cancel your policy please contact IntoSport at 0113 391 1191.

    If within the first 14 days of the period of insurance you decide that you do not wish to take this policy, then we will give you a full refund of the premium and treat this policy as if it never existed.

    If you decide to cancel this policy at any time, we will give you a refund for the remaining period subject to a minimum non-refundable premium of £10 excluding insurance premium tax.

    If a claim or claims have been notified, then we will only return any premium if we (and not you) are cancelling the policy.

    You may cancel the insurance by giving us 30 days’ notice in writing of your intention to do so.

  • What do I do if my turnover increases whilst I’m on cover?

    If you purchase cover and during the policy period your turnover exceeds £100,000, you will need to update your policy accordingly by logging in to your account and updating the information. Alternatively, you can call us to discuss.

  • What do I do if my wageroll increases whilst I’m on cover?

    If you purchase cover and during the policy period your wageroll increases by £25,000 or exceeds £100,000, you will need to update your policy accordingly by logging in to your account and updating the information. Alternatively, you can call us to discuss.

  • How do I make a claim on my insurance?

    Claiming couldn't be easier. Please visit our dedicated 'Claims' page for more information.

  • How do I make a complaint?

    It is our policy to promote the highest standard of service for our clients. We endeavour to ensure that all complaints are resolved satisfactorily and in a timely manner.

    If you have a complaint about our services, you may contact the member of our staff with whom you normally deal. Alternatively please contact us in writing; The Compliance Officer, Marshall Wooldridge Limited, 14/16 Ivegate, Yeadon, Leeds LS19 7RE; by phone 0113 250 6614; email info@marswool.com.

    You may make your complaint either orally or in writing. We will acknowledge receipt of your complaint promptly in writing and give you our response at the time, if we can.

    If following receipt of our final response or after eight weeks if we have not yet provided you with our final response, if you are an eligible complainant, you have the right to refer your complaint to the Financial Ombudsman Service (FOS). Further information is available on their website below.

    Financial Ombudsman Service, Exchange Tower, London. E14 9SR - 0800 023 4567

    www.financial-ombudsman.org.uk

    Who is an Eligible Complainant:

    • Any private individual
    • Any business which employs less than 10 people and has a turnover or annual balance sheet that does not exceed €2 million
    • A charity which has an annual income of less than £1 million
    • A trustee of a trust which has a net asset value of less than £1 million
  • What if I am unable to meet the policy acceptance criteria?

    If you are unable to meet any of the acceptance criteria during the application process, your details will be referred to Hiscox for review. We will then contact you to confirm your policy terms and conditions.

  • What activities are not covered under the policy?

    As with any insurance policy, there are certain exclusions. For a full list of what is and what is not covered, you can review the policy wording here. However, you must advise us as part of your application if you plan to undertake any events or activities that involve the use of any playground or inflatable play equipment, or any fireworks, bonfires, sparklers, airborne lanterns, pyrotechnics or any explosive devices.

Claims

We play a fair game

Our insurance gives you peace of mind at every stage, including in the unfortunate event of making a claim.

More info

Questions?

We answer many of the most frequent questions in this FAQs page but if you can find the answer you’re looking for here, please feel free to use any of the channels in the Contact Us page.

Contact us